Unconscious Bias: How to Avoid Common Hiring Mistakes

This workshop examines personality types within teams, recruiting personality types for role/team dynamic and behavioural interviewing skills. The workshop then examines unconscious bias: the natural human process of categorising like objects together which can result in individuals’ implicit reliance on stereotypes. These stereotypes may then operate largely independent of the intent of an individual. Stereotypes cause discrimination by influencing how individuals process and recall information about other people. Thus, once a person has stored information in this manner, the memory distorted by stereotype is the retained memory, as opposed to the “raw” incoming information. This can lead to attribution bias errors and negatively influence decision making, particularly in an employment recruitment setting.

  • Assessing the job role for personality strengths as well as skills
  • Assessing which personality type is going to fit best in the team
  • Assessing which personality set is missing from the team (a team of ‘big picture’ needs some detail focused members)
  • Planning interview questions to draw out required personality types
  • Understanding effective behavioural interviewing
  • How to critically read a resume and application
  • Understanding body language during an interview
  • Critical questioning
  • How behavioural interview responses demonstrate competencies
  • Impression management
  • Applicant characteristics (age, appearance, dress, jewelleryetc)
  • Assessing personality as well as skills base
  • Interviewer behaviour, non-verbal cues and impact
  • Understand the neuro-biological background of unconscious decision making: grouping, stereotyping and filtering
  • The value and practical aspects of unconscious decision making vs unconscious bias
  • Why is unconscious bias a problem?
  • How can unconscious bias impact the recruiting process?
  • 12 types of unconscious bias
  • Identifying your own cognitive style, unconscious thinking and bias
  • Review of common unconscious attribution styles in recruitment
  • Preparation, action, awareness plan around managing unconscious bias in recruitment/promotion