Understanding & Managing Bullying & Harassment in the Workplace

This course aims to clarify what exactly is meant by the terms “bullying & harassment” from both legislative and behavioural perspectives. The course will develop understanding of obligations of employers and employees, examples of what is and what is not bullying and harassment behaviour and what is ‘reasonable’ workplace action. The session will provide practical means of both reducing risk of bullying/harassment behaviour in the workplace and providing options for people who find themselves the targeted of unwanted behaviour at work.

  • What is and what is not bullying behaviour
  • What is reasonable action taken by an employer
  • Different forms of harassment
  • Personality profile of the “bully”
  • Organisational risk assessment for bullying to thrive
  • Actions for reducing bullying
  • Skills for managers in addressing alleged bullying behaviour