Employee Wellbeing Initiatives:

  • Strategic advice on implementing employee wellbeing to enhance productivity
  • Design and implementation of Peer Support Programs
  • Leadership Coaching for managing difficult employees
  • Employee Assistance Program

What is an Employee Assistance Program?

Acuity promotes positive relationships within the workplace by delivering professional Employee Assistance Programs on behalf of a number of South Australian organisations and employers.

An Employee Assistance Program (EAP) is a confidential counselling service offered by employers to their employees to support their well-being in the workplace and in their personal lives. Depending on the employer’s arrangement, EAP may also extend to immediate family members.

Acuity’s EAP service offers initial support and assistance to individuals and groups of employees who have personal and/or work-related issues that may impact on their well-being, work performance, safety, individual and workplace morale and psychological health.

EAP counselling is aimed at assisting employees to:

  1. Understand and clarify issues that are directly concerning them, including any underlying issues.
  2. Identify and explore options to address those issues.
  3. Develop plans to approach the issues and find constructive solutions.

Events and issues which may give rise to requests for EAP services include (but are not limited to):

Work Issues:

  • Problems with performance.
  • Relationships between co-workers.
  • Bullying and harassment.
  • Managing conflict and anger management.
  • Adjusting to change in the workplace.
  • Career change.
  • Managing work related stress.

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Personal Issues:

  • Anxiety or depression.
  • Stress management.
  • Grief and loss.
  • Midlife and life transition issues.
  • Emotional or physical abuse.
  • Low self-esteem.
  • Substance abuse.
  • Gambling problems.
  • Anger management.

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Family Issues:

  • Work-life balance.
  • Concerns about children.
  • Relationship issues.
  • Parenting and step-parenting issues.
  • Separation and divorce.
  • Financial or legal problems.
  • Domestic violence.

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The EAP is a confidential service.   De-identified reports on utilisation can be provided upon request.

Manager Hotline Support and Advice

Acuity’s services include hotline support to assist managers and leaders in managing more effectively in the workplace. Acuity can assist with the varied issues that may arise for managers such as performance management of staff, having difficult conversations with employees, interpersonal and team conflict, leading change management, supporting teams through challenge and improving team functioning.